Terms & Conditions
Last updated: September 2026
Welcome to L'Ensemble Luxe. These Terms of Service govern your use of our website and your purchase of any products from us. By accessing our website or placing an order, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.
We reserve the right to update or modify these Terms of Service at any time. Any changes will take effect from the date they are published on this page. It is your responsibility to review these terms periodically.
1. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the website. You must not misuse our website by knowingly introducing viruses, trojans, worms, or other malicious material. You must not attempt to gain unauthorised access to our website, servers, or any databases connected to our website.
We reserve the right to suspend or terminate access to our website without notice if we believe you are in breach of these terms or applicable law.
2. Account Registration
You may choose to create an account on our website to make your shopping experience easier. If you register an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorised use of your account.
You agree to provide accurate, current, and complete information when creating your account and to keep this information updated. We reserve the right to terminate accounts that contain false or misleading information.
3. Products and Pricing
We make every effort to display our products as accurately as possible, including their colours, textures, and dimensions. However, we cannot guarantee that your screen's display of any colour or detail will be exactly accurate, as this may vary between devices.
All prices on our website are listed in Indian Rupees (INR) unless otherwise stated. Prices are subject to change at any time without prior notice. Any price changes will not affect orders that have already been confirmed.
We reserve the right to limit the quantities of products available for purchase and to discontinue any product at any time. We shall not be liable to you or any third party for any discontinuation of products.
4. Orders and Payment
When you place an order on our website, you are making an offer to purchase the selected products. Your order is only confirmed once you receive a written order confirmation from us. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, errors in pricing, or unavailability of stock. If your order is cancelled after payment has been received, a full refund will be issued.
Payment must be made in full at the time of placing an order. We accept various payment methods including credit and debit cards, net banking, UPI, and other options available at checkout. All transactions are processed through secure, encrypted payment gateways. L'Ensemble Luxe does not store your full payment card details.
5. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product photographs, videos, and design elements, is the exclusive property of L'Ensemble Luxe or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, transmit, display, publish, or create derivative works from any content on this website without our prior written permission. Unauthorised use of our intellectual property may result in legal action.
6. User-Generated Content
If you submit reviews, comments, photographs, or any other content to our website or social media channels, you grant L'Ensemble Luxe a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, modify, and display that content in connection with our business. You represent that you own or have the right to share the content you submit and that it does not infringe the rights of any third party.
We reserve the right to remove any content that we consider inappropriate, offensive, or in breach of these terms, without prior notice.
7. Limitation of Liability
To the fullest extent permitted by applicable law, L'Ensemble Luxe shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase of our products. Our total liability in any matter arising out of these terms shall not exceed the amount you paid for the order in question.
We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components. We are not responsible for the content of any external websites linked to from our site.
8. Governing Law and Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of India. Any dispute arising in connection with these terms or your use of our website shall first be attempted to be resolved through mutual negotiation. If a resolution cannot be reached, the matter shall be referred to binding arbitration in accordance with applicable Indian arbitration laws. The courts of India shall have exclusive jurisdiction over any matters not subject to arbitration.
9. Third-Party Links
Our website may contain links to third-party websites for your convenience. These links do not imply any endorsement by L'Ensemble Luxe of the content on those websites. We have no control over third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
10. Privacy
Your use of our website and purchase of our products is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our practices.
11. Severability
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, such provision shall be deemed severed from these terms, and the remaining provisions shall continue in full force and effect.
12. Contact Us
If you have any questions regarding these Terms of Service, please contact us at:
L'Ensemble Luxe
India
Email: support@lensembleluxe.com